FAQs

Cancellations or Rescheduling Appointments

If you need to cancel or reschedule your appointment(s), please do so the day before. Any same day cancellations will result in a 50% charge and any no call no shows will result in a 100% charge. Our providers time is valuable and missed appointments cause others from being able to schedule during that time. 

Payment, Gratuity, and Gift Cards

Payments are accepted in the form of cash, most major credit cards and Blue Stone Spa gift cards. Blue Stone Spa gift cards contain values which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Service prices are subject to change without notice. Redemption of gift cards should be within 1 year of purchase to avoid expiration. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. Gratuities are not included in the value of the services and are at the discretion of the guest. 

Age Requirements

Helpful Reminders